Swipelux
Compliance

Jurisdiction Framework

End-user eligibility, supported regions, and jurisdictional requirements

Jurisdiction Framework

End-User Eligibility Overview

Swipelux applies a multi-tier jurisdictional framework aligned with EU AMLD, FATF guidance, and internal risk appetite. End-users fall into three categories:

A. Fully Supported (EEA + CH)

End-users may onboard using Passport / National ID / EU Residence Permit. Driver's licences & Paper IDs accepted with increased manual review.

Jurisdictions:

EEA Countries (EU + EFTA): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Iceland, Liechtenstein, Norway.

Additionally accepted: Switzerland (adequate AML/CTF regulatory environment).

B. Global Coverage – Accepted With Enhanced Due Diligence

End-users from these jurisdictions are allowed but require additional KYC steps, including stricter document rules and potential video-verification based on transaction thresholds.

APAC (Asia-Pacific)

Accepted: Taiwan, India, Sri Lanka, Bhutan, Maldives, Indonesia, Malaysia, Brunei, Cambodia, Philippines*, Singapore, Thailand, Vietnam*, etc.

Document Requirements (APAC):

  • Passport OR National ID (paper IDs require passport)
  • Proof of Address: utility bill, bank statement, internet bill

LATAM (Latin America and Caribbean)

Accepted: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Belize, Mexico, Panama*, Paraguay, Peru, Uruguay.

Document Requirements (LATAM):

  • Passport OR National ID (paper IDs require passport)
  • Proof of Address required

EMEA (Europe ex-EEA + Middle East + Africa)

Accepted: Albania*, Algeria, Andorra, Angola, Bahrain, Israel, Gibraltar*, Georgia, Kenya, Kuwait, Oman, Qatar*, Saudi Arabia, South Africa*, Turkiye*, UAE*, etc.

Document Requirements (EMEA):

  • Passport OR National ID (paper IDs require passport)
  • Proof of Address required
  • High-risk jurisdictions flagged with (*) require EDD at onboarding

C. No-Go Jurisdictions (Prohibited)

Swipelux does not onboard end-users from jurisdictions classified as:

  • FATF Blacklist
  • EU AMLD Article 9(2) high-risk third countries with inadequate AML/CTF measures
  • OFAC-sanctioned countries
  • Internal high-risk jurisdictions (Ecuador, Haiti, Nicaragua, certain overseas territories)

List Includes: Afghanistan, DPRK, Iran, Syria, Yemen, Uganda, Vanuatu, Guyana, Russia, Belarus, Cuba, Venezuela, Nicaragua, Somalia, Sudan, Zimbabwe, Burma, CAR, DRC, Ethiopia, Libya, Mali, Lebanon, etc.

Reason: Regulatory restrictions under EU AMLD, OFAC sanctions, and Swipelux risk appetite.

Important

  • Jurisdiction rules apply to end-users, not to merchant incorporation
  • Local verification rules (e.g., proof of address, video interview, document type) depend on the user's country of nationality and residence
  • Swipelux screens all users using sanctions, PEP lists, and risk-based AML controls
  • Users from prohibited jurisdictions cannot access Swipelux services, even via VPN or offshore entities

Simple Clarification Matrix

Merchant IncorporationEnd-User LocationStatusNotes
USAUSANot AllowedWe do not hold US Money Transmitter Licenses
USAGlobal* / EU / UKAllowedSub-merchants must strictly geoblock US IP addresses
EU / EEAUSANot AllowedSwipelux cannot service US residents or citizens
EU / EEAGlobal* / EU / UKAllowedStandard flow
UK / CanadaGlobal* / EU / UKAllowedStandard flow
APAC / LATAMGlobal* / EU / UKAllowedStandard flow (e.g. India, Brazil)
Any JurisdictionProhibited ListNot AllowedSanctions screening applies to all users

Sub-merchant Jurisdictional Matrix

1. EEA+UK+CH

End-User RegionOpen BankingCardsCrypto RailsLocal Licensing Required?Final Status
EEAYesYesYesNoFully Supported
UKYesYesYesNoFully Supported
SwitzerlandN/AYesYesNoFully Supported

2. APAC

Country (APAC End-User)Open BankingCardsCrypto RailsLocal Licensing ImpactFinal Support
TaiwanN/AYesYesNoAllowed
BhutanN/AYesYesNoAllowed
MaldivesN/AYesYesNoAllowed
IndiaN/AYesYesNoAllowed
Sri LankaN/AYesYesNoAllowed
BruneiN/AYesYesNoAllowed
CambodiaN/AYesYesNoAllowed
IndonesiaN/AYesYesNoAllowed
MalaysiaN/AYesYesNoAllowed
PhilippinesN/AYesYesNoAllowed
ThailandN/AYesYesNoAllowed
SingaporeN/AYesYesNoFully Supported
VietnamN/AYesYesNoAllowed

3. LATAM

Country (LATAM End-User)Open BankingCardsCrypto RailsLicensing Required?Final Support
ArgentinaN/AYesYesNoAllowed
BoliviaN/AYesYesNoAllowed
BrazilN/AYesYesNoAllowed
ChileN/AYesYesNoAllowed
ColombiaN/AYesYesNoAllowed
Costa RicaN/AYesYesNoAllowed
Dominican RepublicN/AYesYesNoAllowed
El SalvadorN/AYesYesNoAllowed
GuatemalaN/AYesYesNoAllowed
HondurasN/AYesYesNoAllowed
BelizeN/AYesYesNoAllowed
MexicoN/AYesYesNoAllowed
Panama*N/AYesYesNoAllowed
ParaguayN/AYesYesNoAllowed
PeruN/AYesYesNoAllowed
UruguayN/AYesYesNoAllowed

4. EMEA

Country / Sub-RegionOpen BankingCardsCrypto RailsLocal Licensing Required?Final Status
AlbaniaN/AYesYesNoAllowed
AndorraN/AYesYesNoAllowed
IsraelN/AYesYesNoAllowed
GibraltarN/AYesYesNoAllowed
GeorgiaN/AYesYesNoAllowed
UAEN/AYesYesNo (VARA not triggered by orchestration)Allowed
Saudi ArabiaN/AYesYesNoAllowed
QatarN/ANoNo (crypto banned)N/ANot Allowed
JordanN/AYesYesNoAllowed
KenyaN/AYesYesNoAllowed
South AfricaN/AYesYesNoAllowed
NigeriaN/AYesYesNoAllowed
MoroccoN/AYesYesNoAllowed
AlgeriaN/AYesNo (crypto restricted)YesAllowed – No Crypto
TurkeyN/AYesYesNoAllowed

5. Sanctioned / Not Supported

CountryOBCardsCryptoFinal
RussiaNoNoNoNot Supported
BelarusNoNoNoNot Supported
IranNoNoNoNot Supported
SyriaNoNoNoNot Supported
North KoreaNoNoNoNot Supported
CubaNoNoNoNot Supported
VenezuelaNoNoNoNot Supported
Yemen, Sudan, South SudanNoNoNoNot Supported
Haiti, NicaraguaNoNoNoNot Supported

Disclaimer

This jurisdiction matrix is not exhaustive and should be interpreted as a high-level overview of Swipelux's global support framework.

It is designed to give merchants a clear picture of where our payment rails (Open Banking, Card Payments, and Crypto Rails) may be used to onboard and serve end-users.

Swipelux's ability to provide services in a specific jurisdiction depends on:

  1. Local regulations governing crypto transactions and fiat on/off-ramp activity
  2. Card scheme and acquiring-bank restrictions
  3. Sanctions and AML/CTF obligations
  4. Swipelux's internal risk appetite

Crypto Rails refer to all on-ramp and off-ramp activity performed by Swipelux as a regulated VASP, including custody, conversion, and blockchain transfers initiated or executed by Swipelux.

Because regulatory requirements and scheme rules evolve, the countries and rules listed in this document may change at any time.

Swipelux reserves the right to accept or decline any merchant or end-user, or to restrict specific payment rails, based on regulatory, technical, or risk-based considerations—regardless of whether the jurisdiction appears in this matrix.

  • For sensitive or unclear jurisdictions, Swipelux may require:
    • Geo-blocking of certain end-users
    • Rail-specific restrictions (e.g., cards disabled, crypto disabled)
    • Enhanced due diligence
    • Legal opinions or regulatory confirmations

Final onboarding decisions are made at Swipelux's sole discretion in alignment with our EU VASP license and internal risk frameworks.